Please read these terms and conditions carefully before using the services provided by Faroush Hajj and Umrah Services. By using our services, you agree to comply with these terms and conditions. If you do not agree with these terms, please do not use our services.


Booking and Payments:


  • To book a Hajj or Umrah package, you are required to provide accurate and complete information.
  • Payments must be made according to the terms specified in the package you choose.
  • We reserve the right to cancel bookings for non-payment.

Cancellation and Refund:


  • Cancellation policies vary depending on the package. Refer to the specific package details for cancellation terms.
  • Refunds, if applicable, will be processed according to our refund policy.

Travel Documents and Health Requirements:


  • It is your responsibility to ensure that you have valid travel documents and meet health requirements for your chosen destination.
  • We are not responsible for any issues arising from incomplete or incorrect documentation.

Responsibilities and Liabilities:


  • Faroush Hajj and Umrah Services is not liable for delays, cancellations, or changes in itinerary caused by external factors beyond our control, such as weather conditions or airline policies.
  • We are not liable for any loss, injury, or damage to property during the pilgrimage journey.

Health and Safety:


  • Pilgrims are advised to consult medical professionals before embarking on the journey, especially if they have underlying health conditions.
  • Pilgrims are responsible for their own health and well-being during the journey.

Code of Conduct:


  • Pilgrims are expected to adhere to Islamic principles and etiquette during the journey, respecting local customs and regulations.

Changes to Itinerary:


  • In rare cases, changes to the itinerary may be necessary due to unforeseen circumstances. We will inform you of any significant changes.

Communication:


  • By booking with us, you agree to receive communication from Faroush Hajj and Umrah Services via email, phone, or other means.

Governing Law:


  • These terms and conditions are governed by the laws of the jurisdiction where Faroush Hajj and Umrah Services is registered.

Updates to Terms and Conditions:


  • We may update these terms and conditions from time to time. It is your responsibility to review them periodically.

Using our services signifies your agreement to these terms and conditions. If you have any questions or concerns, please contact our customer support team before proceeding with your booking.